Numbers to Know
Telehealth use has grown dramatically during the pandemic. But not everyone is using telehealth at the same rate.
- Women are more likely to use telehealth than men.
- Prior to the pandemic, 13% of women 18–64 had used telehealth.
- By December 2020, 37% of women had used telehealth.
- Female doctors were 24% more interested in telehealth jobs.
More Data Points
- 96% of transgender patients used telehealth in 2021.
- 81% of all LGBA+ patients did.
- 77% of non-white patients used telehealth in 2021.
- 70% of white patients did.
Diabetes, chronic kidney disease and long COVID-19 are the most common reasons people use telehealth.
- 80% of urban patients used telehealth in 2021.
- 72% of suburban patients did.
- 60% of rural patients did.
- 9% of rural patients said lack of broadband access prevented telehealth use.
- 77% of people ages 18 to 55 used telehealth in 2021.
- 64% of people over 55 did.
- 42% of people who did not use telehealth in 2021 said they prefer to discuss their health in person.
Sources: Kaiser Family Foundation, Rock Health, Teladoc, Doximity